Support
User guides for Altaris devices
Short manuals for the phones, apps, trunks and boxes we ship. Your welcome email includes the PDF for the hardware on your order.
Desktop and mobile apps
Install, sign in, set your E911 location and place the first call.
12 pages
Auto attendant and call queues
Build a multi-level IVR, ring groups, business hours and overflow.
18 pages
Yealink desk phones
Provision a T54W or T46U, set line keys and apply firmware from the portal.
16 pages
Poly desk phones
Register an Edge series phone and map sidecars for reception.
14 pages
Grandstream GRP series
Factory reset, zero-touch provision and VLAN tagging for voice.
11 pages
SIP trunk on 3CX, Asterisk and FreePBX
Authentication, codecs, caller ID and failover routes.
20 pages
Analog gateway
Connect fax, alarms and elevators to an FXS gateway.
8 pages
Altaris Watch cameras
Mount, name and share a cloud camera. Set retention and motion alerts.
10 pages
Digital Box and Altaris 4K Box
Connect the box to your fiber ONT, pair the remote and lock a channel lineup.
9 pages
Switch to Altaris and keep every number you already have.
Free number porting, white-glove onboarding and a 30-day money-back guarantee. Most teams are live the same day.

