Legal
Health, safety and environment
How we look after people on site, in the operations center and in the buildings that carry the network. Last updated November 1, 2026.
Commitment
Altaris Communications runs offices, network sites and customer installations in a way that protects people and limits environmental harm. Managers are accountable for the work they assign. Anyone can stop a job that looks unsafe.
Field and data center work
Technicians follow site rules, use the required protective equipment and do not work on live electrical plant without a permit. Ladders, fiber splicing and roof access follow a written method. Visitors to our facilities sign in and stay with an escort.
Wellbeing
Support and network operations run around the clock. Shifts are rostered with rest between them, and staff can raise fatigue or workload with their manager without it affecting their standing.
Environment
We prefer repair over replacement for customer hardware, recycle handsets and batteries through certified partners, and design new network sites for efficient cooling. Incidents that could harm people or the environment are reported the same day.
How to raise a concern
Employees, contractors and customers can write to hse@altariscommunications.com. Reports can be made without giving a name. We investigate, correct the condition and tell the reporter what changed when they have left a way to reply.