Phone
Cloud PBX
A complete multi-tenant phone system in the cloud. Auto attendants, queues, ring groups and apps, managed from one dashboard.
- No hardware to buy
- Unlimited extensions
- Works on any device
Overview
A complete business phone system, hosted in the cloud.
Replace on-site hardware with a fully managed cloud phone system. Extensions, IVR, call queues, recordings and analytics, all from one dashboard.
- Multi-level IVR
- Call recording
- Ring groups & queues
- Voicemail to email
- Mobile softphone
- Call analytics
Benefits
What Cloud PBX changes for your business
Live in minutes
Provision numbers and extensions instantly from the admin portal.
Scale freely
Add or remove users every month without new hardware.
Zero maintenance
Updates, patches and new features roll out automatically.
Capabilities
Included with the service
Multi-level IVR
Personalized, real-time messaging for callers based on their needs.
Call recording
Record and save call recordings, whenever need be.
Ring groups & queues
Distribute calls across teams with hunt, round-robin and overflow rules.
Voicemail to email
Transcribed voicemails delivered straight to your inbox.
Mobile softphone
Take your extension anywhere with iOS, Android and desktop apps.
Call analytics
Live dashboards for volume, wait time and missed calls.
Use cases
Built for the way you operate
Offices
Professional auto attendant and extensions for every desk.
Customer service
Queues and recordings for consistent support quality.
Remote teams
One phone system for staff working from anywhere.
Retail chains
Route calls across branches with a single number.
Compare
Cloud PBX vs On-Premise PBX
| Capability | Cloud PBX | On-Premise PBX |
|---|---|---|
| Scalability without additional cost | ||
| Seamless expansion without hardware | ||
| Lower initial investment | ||
| No maintenance required | ||
| Remote access & mobile integration | ||
| Automatic updates and new features |
Onboarding
Ready to begin? Three simple steps.
01
Tell us what you need
Share your sites, seat count and the numbers you want to keep. A specialist maps the right service.
02
We design and provision
Survey, configuration and number porting are handled by our engineers. Most cloud services go live the same day.
03
Stay supported, 24/7
The network operations center monitors the service, and your account team stays on the line after go-live.
FAQ
Questions about Cloud PBX
A specialist can walk through pricing, coverage and porting on a short call.
How long does it take to activate Cloud PBX?
Most services are provisioned within 2 to 5 business days after the site survey and paperwork are complete. Cloud-only services are usually live the same day.
Is there a long-term contract?
We offer monthly, annual and multi-year terms. Longer terms unlock lower monthly pricing and priority support.
What support do I get?
Every business account includes 24/7 support from our network operations center, with a dedicated account manager for enterprise customers.
Contact
Let's get in touch
Questions, a custom quote, or a coverage check — send a note and the team will reply within one business day.
Switch to Altaris and keep every number you already have.
Free number porting, white-glove onboarding and a 30-day money-back guarantee. Most teams are live the same day.